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STAGE 2 · BUILD YOUR FOUNDATION
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Meet Your Computer

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You don't need to be an IT expert to become a VA.

You do need to recognize the basic parts of your computer and understand the everyday words people use for them. When a client says "check your taskbar" or "restart your browser," you should know what they mean.

That's what this lesson is for. Let's start from zero.

"Ano ba ang browser?" "Pareho lang ba ang Google at Chrome?" Normal lang magtanong ng ganyan. Walang nakakahiya sa pagsisimula sa umpisa.

Laptop or Desktop?

A laptop has everything built into one device: the screen, keyboard, trackpad, camera, microphone and battery. You can carry it and use it without plugging it in until the battery runs low.

A desktop computer has separate pieces: a monitor, a keyboard, a mouse, and a box or all-in-one screen that holds the computer itself. It needs to stay plugged in.

Either one works for VA tasks. This course works for both.

Windows or Mac?

Most computers run either Windows (made by Microsoft) or macOS (on Apple's Mac computers). They look a little different and some buttons have different names, but they do the same basic jobs.

Whenever the steps are different, the lessons show both.

The Parts You Can Touch

This is the hardware: the physical parts of the computer. You don't need to know how they work inside. You only need to recognize them and know what they're for.

PartWhat it's for
Screen (display or monitor)Shows everything: windows, text, pictures.
KeyboardTyping text and pressing shortcuts.
Mouse or trackpadMoving the pointer on the screen, clicking and selecting. A trackpad is the flat touch area on a laptop.
WebcamThe small camera, usually above the screen, used for video calls.
MicrophonePicks up your voice for calls and recordings.
Speakers or headphonesLet you hear sound. A headset combines headphones and a microphone.
Power button and chargerTurn the computer on and keep the battery charged.
PortsThe openings on the side or back where you plug things in, such as a USB flash drive, charger, headset or extra monitor.

Different computers have different ports. If a cable doesn't fit, the port is probably a different type. Never force it.

The Parts You See on Screen

Everything you see and use on the screen is software. Here is a simple way to picture how it fits together, from the biggest thing to the smallest:

  1. Computer
    The whole device
    Your laptop or desktop.
  2. Operating system
    The main system that runs everything
    Windows or macOS. It starts when you turn the computer on.
  3. Applications
    The programs you open to do things
    A web browser, Zoom, a document or spreadsheet program. Also called apps or programs.
  4. Files
    The individual things you create, receive or save
    A document, a photo, a spreadsheet, a PDF.
  5. Folders
    Where files are kept and organized
    Like physical folders holding papers.

You'll spend most of your working day inside applications, working with files, and keeping those files in the right folders. Lessons 3 and 4 cover files and folders in detail.

Everyday Screen Words

These words come up constantly, in lessons, in client instructions, and in help articles:

WordWhat it means
DesktopThe main screen you see when no program is covering it.
IconA small picture that stands for a program, file or folder.
WindowThe box a program or folder opens in. You can have many open at once.
Taskbar (Windows) / Dock (Mac)The strip, usually at the bottom of the screen, showing your open and pinned programs.
Start menu (Windows) / Launchpad or Spotlight (Mac)Where you find and open programs you don't see on the screen.
Settings (Windows) / System Settings (Mac)Where you change how your computer works: Wi-Fi, sound, display, updates.
NotificationsSmall messages that pop up in a corner of the screen to tell you something happened.

You don't need to memorize this table. These words will become natural as you use them in the next lessons.

Starting and Stopping Your Computer

These four actions sound simple, but people mix them up. Each one does something different:

ActionWhat happens, and when to use it
LockHides the screen. Everything stays open, and you need your password or PIN to get back in. Use it any time you step away, even for a minute.
SleepPauses the computer to save power. Your open work is kept. Closing a laptop's lid usually puts it to sleep. Use it for short breaks or when moving your laptop.
RestartCloses everything, turns off, and turns on again. Use it after updates, or when the computer is slow or acting strangely.
Shut downCloses everything and turns the computer off completely. Use it at the end of the day, or before a long trip.
Save your work before you restart or shut down. Both close your programs. Anything you haven't saved may be lost.

Holding down the power button for several seconds forces the computer off. Only do this if the computer is completely frozen and nothing else works, because it doesn't give your programs a chance to save.

Activity

What's This?

Read each description and choose what it describes. You'll see an explanation right away.

Question 1

The main system that starts when you turn the computer on and runs everything else.

Question 2

A web browser, Zoom, and a spreadsheet program are all examples of…

Question 3

A client sends you one photo called product-front.jpg. What is it?

Question 4

The strip along the bottom of the screen that shows your open programs.

Question 5

Your screen is too dim and you want to change the brightness. Where would you look?

Question 6

Your computer has been on for days and is running slowly. You've saved your work. What's a good first step?

Key Takeaway

Your computer has two sides: the hardware you can touch, and the software you see on the screen.

Remember:

  • Computer → operating system → applications → files → folders.
  • Windows and Mac use different names for some things, but they do the same basic jobs.
  • Lock your screen when you step away. Restart when things get slow. Save before you restart or shut down.
  • You don't need to memorize every word today. They'll become natural as you use them.
Next Lesson

Mouse, Keyboard & Windows

Now that you know the parts of your computer, it's time to control it.

Next, you'll practice the mouse and keyboard actions you'll use hundreds of times a day, including right-clicking, switching between windows, and taking a screenshot.