Computer & Laptop Basics
The everyday computer skills VA work depends on: using your mouse, keyboard and windows, handling files and folders, downloading and uploading, using a browser, and knowing what to do when something goes wrong.
Before You Start
No login is required. You can start learning right away.
Your course progress is saved on the device and browser you are using right now. Nothing is sent to an account or a server.
For the best experience, keep using the same device and browser while you take this course.
Important:
- Your saved progress may not be available if you switch to another device or browser.
- Clearing your browser's site data may remove your saved progress.
- Private or incognito browsing may prevent your saved progress from being available later.
- You are responsible for keeping a backup. Use Export Progress to save a backup file.
Your earlier Computer & Laptop Basics progress on the PVA Academy site is not carried over. This version of the course starts fresh.
Where you are
Using a computer for VA work
Almost every VA task happens on a computer. Before you can learn email, Google Workspace, or any specialized VA skill, you need to be comfortable with the computer itself.
This course is for you if you are new to computers, you mostly use a phone, or you use a computer but often get stuck with files, downloads, or problems you don't know how to fix.
It works for both Windows laptops and Macs, and for desktop computers too. Where the steps differ, the lessons show both.
By the end of this course, you should be able to:
- recognize the main parts of a laptop or desktop computer and the everyday words for them
- control your computer with the mouse, keyboard and windows, including right-clicking and switching between programs
- create, name, find, copy, move and organize files and folders
- download and upload files, open ZIP files, and know where your files are stored
- use a web browser with tabs, web addresses and bookmarks
- take a screenshot and use the most common keyboard shortcuts
- work through a computer problem calmly, step by step, instead of panicking
- keep your computer and accounts safe with simple everyday habits
This course teaches the computer itself. Email, Google Drive, Docs, Sheets and sharing files with other people are covered in the next course, Internet, Email & Google Workspace.
Do you need this course?
Answer honestly. There is no score, and nobody else sees your answers. They are saved in this browser.
I can turn a computer on, sign in, and restart or shut it down properly.
I can right-click, drag an item, and switch between open windows.
I can take a screenshot and find where it was saved.
I can create a folder, rename a file, and explain the difference between copying and moving a file.
I can find a file I just downloaded and open a ZIP file.
I can open a new tab, go to a web address, and bookmark a page.
When something on my computer stops working, I know what to check and try before asking for help.
I can recognize a suspicious link or attachment and I know how to keep my accounts safe.
You are in Stage 2: Build Your Foundation
Stage 2 makes you ready to learn and work online. It has two courses, taken in this order:
- Computer & Laptop Basics (this course): the computer itself.
- Internet, Email & Google Workspace: working online with email and Google tools.
You don't need to finish VA Foundations first, but it gives you the bigger picture of VA work if you are completely new.
- 1. EXPLOREUnderstand the VA worldWhat VA work is, what it can look like, and where to start.
- 2. BUILD YOUR FOUNDATIONYou are hereBecome ready to learn and work
- 3. LEARN TO WORKLearn how work is actually doneCommunication, professionalism, instructions, and client work.
- 4. FIND YOUR DIRECTIONChoose work worth learningExplore skills and possible VA directions.
- 5. PRACTICE & PROVEBuild functional skill and evidencePractice realistic tasks and create proof of what you can do.
- 6. ENTER THE MARKETPresent yourself and begin workingPrepare your profile, apply for work, and start entering the market.
These separate PVA modules are useful alongside this stage. They are not part of this course:
- Document Basics: Practice creating, formatting and saving simple documents.
- Spreadsheet Basics: Practice rows, columns, cells and simple spreadsheet tasks.
Lessons
- 1Meet Your ComputerLesson 1 of 8Not started
- 2Mouse, Keyboard & WindowsLesson 2 of 8Not started
- 3Files & FoldersLesson 3 of 8Not started
- 4Storage, Downloads & UploadsLesson 4 of 8Not started
- 5Browser BasicsLesson 5 of 8Not started
- 6Basic TroubleshootingLesson 6 of 8Not started
- 7Security & Safe Computer HabitsLesson 7 of 8Not started
- 8Putting It Together: A Basic Computer WorkflowLesson 8 of 8Not started
- ✓Final Challenge12 questions · Diagnostic, no pass markNot started